Managed IT Support & Services

Tailored For Your Charity

IT Support

No IT problem too big or too small, our expert support team is here to look after your charity's network, ensuring your systems run smoothly and efficiently.

PROJECT MANAGEMENT

We advise charities on how best to use information technology to achieve their organisational objectives. From new IT Infrastructure to installations and upgrades.

Cloud Solutions

Whether you are a small or large charity, we have a cloud solution to suit your needs. Our solutions meet the highest security and compliance standards.

Cyber Security

Everything you need to keep your IT network and systems secure, from encryption to Cyber Essentials. Premier Charity Solutions has your cyber security covered!

About Premier Charity Solutions

Premier Charity Solutions is a leading supplier of IT and web services to charities and non-profits throughout the UK. Since being founded back in 2012, we have earned an impressive reputation as a result of our professional approach, vast industry knowledge and highly-praised customer service.

Specialising in the third sector, we use our extensive experience to deliver you the best service at highly incentivised prices, emphasising our belief in providing recognised IT services to non-profits. We have developed key partnerships with Microsoft, Apple, Sophos, Dell, HP, IT Governance and AVG to give your charity access to the best discounts and free services available exclusively to the third sector.

We are acutely aware of the challenges facing the third sector and we work closely with you to deliver the solution you require whilst allowing you to focus on the important work that you do. All of our solutions are individually tailored to your requirements. Our ISO 27001 accreditation highlights our ability to maintain your IT network following best practice guidelines.

Service Desk Statistics

0 Seconds

Average Telephone Response Time

90 %

SLA Target
Hit

66 %

Incidents Resolved on Initial Contact

74 %

Incidents Resolved Without Escalation

0 %

Incident Tickets
Re-Opened

0 %

Incidents Escalated to On-Site Engineer Visit

Premier Charity Solutions Is Trusted By

Our Trusted Partners

Latest Blog News

Is Old Technology Holding your Charity Back?

It’s easy to continue running older technology in your business, taking a view of waiting for it to die until being replaced. However, reviewing your current technology once a year and implementing a Hardware Lifecycle is vital to ensuring your your employees are able to work efficiently for your business. Keep reading to find out the issues revolved around the use of old technology!

The Key to Onboarding New Employees Remotely

Many organisations are now resorting to conducting their onboarding processes remotely, meaning that slight adjustments will have to be made.  Keep reading this blog to find out our tips for creating a smooth onboarding process for your organisation to take into consideration!