Managed IT Support & Services

IT Support
No IT problem too big or too small, our expert support team is here to look after your charity's network, ensuring your systems run smoothly and efficiently.

PROJECT MANAGEMENT
We advise charities on how best to use information technology to achieve their organisational objectives. From new IT Infrastructure to installations and upgrades.

Cloud Solutions
Whether you are a small or large charity, we have a cloud solution to suit your needs. Our solutions meet the highest security and compliance standards.

Cyber Security
Everything you need to keep your IT network and systems secure, from encryption to Cyber Essentials. Premier Charity Solutions has your cyber security covered!
About Premier Charity Solutions
Premier Charity Solutions is a leading supplier of IT and web services to charities and non-profits throughout the UK. Since being founded back in 2012, we have earned an impressive reputation as a result of our professional approach, vast industry knowledge and highly-praised customer service.
Specialising in the third sector, we use our extensive experience to deliver you the best service at highly incentivised prices, emphasising our belief in providing recognised IT services to non-profits. We have developed key partnerships with Microsoft, Apple, Sophos, Dell, HP, IT Governance and AVG to give your charity access to the best discounts and free services available exclusively to the third sector.
We are acutely aware of the challenges facing the third sector and we work closely with you to deliver the solution you require whilst allowing you to focus on the important work that you do. All of our solutions are individually tailored to your requirements. Our ISO 27001 accreditation highlights our ability to maintain your IT network following best practice guidelines.
Service Desk Statistics

Average Telephone Response Time

SLA Target
Hit

Incidents Resolved on Initial Contact

Incidents Resolved Without Escalation

Incident Tickets
Re-Opened

Incidents Escalated to On-Site Engineer Visit
Premier Charity Solutions Is Trusted By


Very recently, Premier has supported us with our office relocation project and in response to Covid-19 pandemic – the new system meant that we were able to adapt very quickly. The implementation of both projects was smooth and on target – the account manager Mike Horton, the engineers Martin Hull and Sam Sly, and the rest of team were brilliant, thank you!"






Our Trusted Partners












Latest Blog News

The Best Virtual & In-Person Charity Fundraising Ideas
Even though the Covid-19 pandemic has affected the process of fundraising, it has not dampened charity’s spirits as there are some great ways to arrange a fundraiser virtually!

4 Things To Consider Before Returning To Your Office
After the Government announcement on Monday, it is vital that you start to consider some procedures before returning to your office around June! Not only

SharePoint Basics You Need To Know
SharePoint has been a massive ‘life-saver’ for most charities that have remote working staff during this unprecedented time. It is a great management and collaboration tool developed by Microsoft which assists with bringing organisations together by secure document management, collaboration opportunities and much more. Carry on reading this blog to find out some of SharePoint’s features that will optimise your remote working!

How Cybercriminals are Capitalising on Remote Working
Recently, the amount of individuals working from home has seen an all-time high, but the number of those who do not have the correct security software implemented is staggering. This has led to a huge increase in cybercriminals attempting to perform attacks by exploiting charity’s remote login credentials and yours could be next!