IT Support, Consultancy,

Cloud Solutions & Cyber Security

Managed IT Support in London & Kent

At Premier Charity Solutions we believe that our managed IT support help-desk and consultancy services are the most important part of our relationship with your organisation. Premier Charity Solutions offers bespoke managed IT support packages to suit your charity requirements.

Project Management

Our procurement team are in regular contact with our partners to ensure we have access to the latest technological advancements in the industry. The IT procurement process we follow specialises in getting you that latest hardware and software at the best prices.

Cloud Solutions

All Premier’s cloud services are based in the UK and we are a Microsoft Silver Cloud Services Partner, so you can rest assure that our solutions meet the highest security and compliance requirements for your charity. Premier Charity Solutions offers a tailored service to each organisation to ensure your cloud solution is personalised.

Managed Cyber Security

Premier Charity Solutions has a variety of managed cyber security packages that can be tailored to suit your charity needs. 

Consultation Process

STEP 1INTRODUCTION & FACT FIND MEETING

We will meet with you to discuss your project in detail and ask all the necessary questions, in order to provide you with a comprehensive proposal. Our account managers are fully trained in both sales of, and technical specifics for, our full range of products and services.

Step 2SOLUTION DISCOVERY & CLIENT PROPOSAL

Between meetings we will liaise with all relevant parties (including existing client vendors, if required) to provide an accurate proposal, including detailed information on the solution provided, commercial terms and agreement specifics.

Step 3PROPOSAL PRESENTATION & OUTCOME MEETING

We will meet with all parties involved in the decision-making process to present our proposed solution and answer any questions you may have. Once you are happy with our proposed solution, as with all new services, we require signed agreement to ensure both parties are happy to proceed with providing the services outlined in the proposal.

Step 4ASSIGNMENT TO YOUR DEDICATED PROJECT LEAD

Our operations manager will review your project internally and assign to you, a dedicated project manager & assistant team that best suit your organisation, and the technical details of your project. Your project manager will then send you an introductory email and be your point of contact through the duration of the project.

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