Premier Charity Solution’s key partnerships with multiple manufacturers allow us to obtain the best pricing on hardware and software without preference of a single supplier. Our procurement team are in regular contact with our partners to ensure we have access to the latest technological advancements in the industry. The IT procurement process we follow specialises in getting you that latest hardware and software at the best prices.
We provide fully project managed installations to make the move to your new technology as seamless as possible. You’ll be assigned a dedicated project manager and team to manage your project from start to finish, they will be your liaison for all aspects of your upcoming project.
From replacement of a single PC, to a revamp of your entire IT network, all work is planned, strategically implanted and thoroughly tested to ensure minimal downtime and disruption to normal working services.
PROJECT MANAGEMENT: STEP 1
Project Manager Assigned
Our Operations Director will review your project internally and assign you a dedicated project manager & assistant team that best suit your organisation and the technical details of your project. Your project manager will then send you an introductory email and be your point of contact through the duration of the project.
PROJECT MANAGEMENT: STEP 2
Site survey & IT
We will perform a full site survey and best practice analysis of your IT hardware, software and services including consultation with yourself and your staff. We detail your existing IT infrastructure and discuss any third party software, suppliers and services to make sure every base is covered prior to implementation of your project.
PROJECT MANAGEMENT: STEP 3
Following the site survey, we will have everything we need to start ordering and configuring all of your hardware, software and cloud services. Your project manager may request further information from yourself or your third party suppliers during the configuration stage to make sure everything is prepared prior to the installation.
PROJECT MANAGEMENT: STEP 4
Once all of your equipment and services are configured your project manager will contact you with a detailed plan of any periods of downtime, disruption to staff working and to book in an installation date that suits your charity. In addition, we will confirm the availability of any third party suppliers that are required to perform works during the installation.
PROJECT MANAGEMENT: STEP 5
Training & Debrief
Your dedicated project manager will be the lead whilst on-site, he will be available for any questions or concerns, and to provide any necessary training once the installation is complete. Following installation your project manager will provide a full debrief to our support team and your account manager, to make sure that any snagging or outstanding items can be immediately resolved by our support desk.