Premier Charity Solutions

About Us

Our Mission

At Premier Charity Solutions we are professional, and excellence driven. It is within our culture to deliver a customer centric service that goes beyond expectation and we are proud of the reputation we have earned within the industry. Above all else we have a strong team ethic, we work hard to build a create an environment where our staff can flourish, happy staff result in happy customers in our experience.​

Team Leaders

Adam Graham

OPERATIONS DIRECTOR
Adam's role is to oversee all departments within the business and work closely with the Management Team to ensure improvement in all departmental processes, as well as always looking to drive the business forward.
Coops.jpg

CHRIS COOPER

SERVICE DESK TECHNICAL LEAD
As Service Desk Technical Lead, Chris' responsibilities include day to day management of the support team alongside support tickets and escalations. Other roles include providing training and resources to make sure our team have the knowledge to deliver the best possible customer experience.

Chris Thatcher

HEAD OF TECHNICAL OPERATIONS
As Head of Technical Operations, Chris' responsibility is the overarching management of the project team and project delivery, whilst also providing technical direction to all departments within the business. He ensures that all projects are delivered to the highest standards, delivering projects that exceed customer's expectations, on time and in budget.

Dan Green

SERVICE DESK TEAM LEADER
As Service Desk Team Leader, it is Dan’s responsibility to make sure that all customer queries are dealt with in a timely manner by the Service Desk. He is also an escalation point for the support team and sets KPI’s for them to ensure that there is always high levels of customer satisfaction.
mike

Michael Horton

HEAD OF BUSINESS DEVELOPMENT
In Mike's role as Head of Business Development, Mike oversees our sales, account management and marketing teams to ensure clients receive the best possible service.

Lisa Horton

FINANCE MANAGER
As Finance Manager it is Lisa's job to ensure accurate undertaking of the billing, finance and admin required for the office. Her role requires her to liaise with many of the team members to ensure that the billing reflects the sales and support services that have been provided and answer any billing queries that our customers may have in relation to this.

Matt Homewood

TECHNOLOGY SOLUTIONS MANAGER
Matt's responsibility is to research the development of new and emerging technologies. As IT is a constantly changing landscape, Matt provides technical documentation, hands-on training and workshops for our technical and sales teams to ensure they successfully deliver projects and services to our clients.

caroline musson

PROJECT CO-ORDINATOR
As Project Co-ordinator, it is Caroline's responsibility to work with the members of the Sales & Project’s team to create schedules, plan logistics and help the team to make sure projects are completed on time.

Martin Hull

PROJECT LEAD
As Project Lead, Martin's role is to manage client projects from concept to delivery. Planning, scheduling, executing to the highest possible standards, always looking to reduce customer impact, reduce costs and improve project deliverables.

PAVAN SAWHNEY

TECHNICIAL ACCOUNT MANAGER
As a Senior Account Manager, Pav is very well-versed in negotiations, planning and development, relationship management, operations, logistics coordination and scheduling. All used to help businesses and charities maximise their IT potential through technical consultations and project delivery.
MicrosoftTeams-image

EMILY BARNICOAT

TECHNICAL ACCOUNT MANAGER
Emily's role as Technical Account Manager is to work with businesses and charities to improve the reliability and efficiency of their IT and web setup. She provides consultancy and guidance about all things IT and web.

JENNY PHIPPS

MARKETING CO-ORDINATOR
Jenny's job as the Marketing Co-ordinator involves promoting campaigns by assembling and analysing media trends, as well as preparing marketing and advertising strategies, plans, and objectives.

Why Choose Premier Charity Solutions?

Discounted Charity Pricing

With our understanding of the financial pressures facing non-profits, our IT services are cost-effective while offering the best possible solution for your organisation.

Free Consultancy Service

We offer free consultancy, site surveys and network audits to help you maximise the best services and savings available to your organisation.

Funding assistance

Some charities lack sufficient budgets to tackle their IT needs. That's why we've helped many organisations successfully apply for dedicated funding.

Proven Third Sector Experience

Having worked in the sector for over 10 years, we have a substantial customer base who have been kind enough to refer our services to friends and colleagues.

Bespoke Support Packages

Every organisation is different from the last. That's why our support packages are tailored to meet the needs of your organisation, not the entire sector.

Dedicated Account Manager

A single point of contact, guiding you through all sales enquiries and technical queries you may have throughout our entire product portfolio.

Our Trusted Partners